The Westin Denarau Island Resort & Spa, Fiji Resort

My partner and I stayed at the hotel for 4 nights. We arrived early so we weren't able to check in right away but we were accommodated at their restaurant for some cocktails while waiting for our room to be ready. I can rate their customer service as 10/10 as they exceeded our expectations. We were given a bottle of wine to apologize for the charge put through to us when they thought we didn't return their pool towels. We enjoyed our stay, especially the nights when they had the crab race! I suggest that they add more schedule for the Mike Lovo Cultural show. We have booked for a Wednesday show which was confirmed to us but they had to cancel our reservation because a large group has booked with them and it has filled the space already.

First time visiting Fiji and I was amazed!! We had an Ocean room, the view was spectacular, our room was luxurious, the bed I wanted to take home and the bathroom was every girls dream. Had the ribs from kitchen grill! And a shout out to Litea for making our anniversary, so special and looking after us! The staff is great and so happy the lady at the breakfast buffet who welcomes your front of house the happiest person I've ever met and literally made my day with her infectious smile!!! Overall so so happy with my holiday and 100% recommend to everyone to stay here! A huge thank you to Olivia Lohan at escape travel tweed city who put this all together for us and created the most amazing holiday!!! Highly recommend her services even on days off, she responded back to me so impressed!!! Nothing more I could ask for just continue giving guest the great service that you provide.

We had a really pleasant time here and the staff were very polite, friendly and helpful at every opportunity. The property was clean and comfortable. The activities were good value for money as well as very interesting and enjoyable. The live music was one of the things that really impressed too. We found it impossible not to enjoy our time there. It was a busy time of year when we went so finding the adults only pool was a blessing as it was much quieter. The location is a big bonus too as a short bus or taxi ride will connect you to even more activities such as boat trips, helicopter rides or seaplane journeys. Having said that, there's plenty to keep you entertained at the resort too. Being able to use the facilities of the other hotels is also a big bonus. The thing that impressed us most though was the lovely warmth and quality of the service of the staff. They really took time to make you feel welcome which goes a long way in making me want to return.

An amazing resort with wonderful service and staff. Restaurants on the higher price end within resort.