The room was great and gave you a sense of home and it was very clean. Gym looked great although I didn't have time to use it. The internet had some issues but each time I called to get it fixed, the staff were super helpful and kind. They even allowed me a late checkout given that my flight was at midnight. The location is great. There is a metro right next door so even if you are not in the center of Shanghai, it was easily accessible. Food was great too, very delicious, value for the money. I would definitely consider staying there again.